At Harbor Workwear, we're committed to offering our customers the best value on top-quality workwear. We understand that price is an important factor, and we strive to be competitive while maintaining our high standards of service and product quality. That's why we offer a price matching policy.
How it Works:
If you find a lower advertised price for an identical product (same brand, model, size, color, and condition) from a reputable online retailer or local competitor, we will do our best to match that price.
To Request a Price Match:
- Find the Lower Price: Take a screenshot or save a link to the competitor's advertised price. Ensure the advertisement is current and the product is in stock.
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Contact Us: Contact our customer service team via email at info@harborworkwear.com or by phone at 860-227-7653. Please provide the following information:
- Your name and contact information
- The product you're interested in purchasing from Harbor Workwear
- The competitor's price (including any shipping costs)
- A link or screenshot of the competitor's advertised price.
- Verification: Our team will verify the competitor's price and the product's availability.
- Price Match: If the price match request meets our criteria, we will adjust the price of the product for you.
Price Match Criteria:
- Identical Product: The product must be an exact match in brand, model, size, color, and condition (new).
- Reputable Competitor: The price must be from a reputable online retailer or local competitor. We do not match prices from auction sites, closeout sales, or unauthorized resellers.
- Current Advertisement: The competitor's price must be a current advertised price. We do not match expired promotions or typographical errors.
- In Stock: Both Harbor Workwear and the competitor must have the product in stock and available for immediate purchase.
- Shipping Costs: We will consider shipping costs when comparing prices. We will match the total price, including shipping.
- Limitations: We reserve the right to limit the number of price matches per customer. Price matching cannot be combined with other promotions or discounts unless explicitly stated.
- Exclusions: Price matching may not apply to certain items, such as clearance items, special orders, or bulk discounts. We will inform you if any exclusions apply.
Our Commitment:
We're dedicated to providing you with the best possible shopping experience. Our price matching policy is just one way we demonstrate our commitment to value and customer satisfaction. If you have any questions about our price matching policy, please don't hesitate to contact us.